Suburban Landscaping guarantees your satisfaction with our workmanship and services. If you are unsatisfied for any reason with our workmanship and notify us within (7) seven days of completion, we will return free of charge to correct the situation.
All planted materials shall be guaranteed for a period of (1) full year form the date the work was completed. Planting guarantee shall be a (1) one time installation including the identical plant and all labor necessary to install the plant. Suburban Landscaping does not guarantee planted materials against the following; neglect, over watering, under watering, abuse, vandalism, acts of God or nature, vehicular or pedestrian traffic, or work done by others. Please see your contract for specific warranty details.
All hardscape installed shall be guaranteed for the period of (2) full years from the date of completed installation. Hardscape materials, such as but not limited to; timbers, soil, stone, fill, edging, retaining wall blocks, brick, pavers, mulch, and soil additives, are guaranteed to be installed properly and are of good quality when installed. Due to the unknown quality of work done by others, any additional work done by others in the vicinity of any hardscape installed by Suburban Landscaping shall void the guarantee of the hardscape materials installed. Suburban Landscaping does not guarantee the hardscape materials or hardscape installation against the following; drainage, water discoloration or disfigurement, erosion, settlement, abuse, damage, vandalism, acts of God or nature, vehicular or pedestrian traffic, or work done by others. Please see your contract for specific waranty details.
Brick Paver Guarantee:
Concrete and clay brick paver installation shall be guaranteed for the period of (2) full years from the date of the completed installation. We guarantee that the concrete brick pavers are properly installed and of a quality product. Suburban Landscaping also guarantees that the brick shall not settle more that an acceptable amount during the period of the guarantee. Suburban Landscaping does not guarantee the concrete brick pavers against the following; drainage, water discoloration or disfigurement, erosion, settlement due to water damage, abuse, damage, vandalism, acts of God or nature, vehicular or pedestrian traffic, or work done by others. Please see your contract for specific warranty details. Most of our brick products carry a lifetime warranty against cracking or chipping from the manufacturer. Please see their websites for details.
All drainage work shall be guaranteed for the period of (2) full years from the date of the completed installation. Drainage work is guaranteed to increase the drainage from a specific area, but not to eliminate all potential water issues. Our guarantee covers that the drainage system is installed correctly for the purpose that it was intended, and that the materials installed are of sufficient quality. If a drainage system we install fails to drain correctly, this warranty will provide the labor and materials to return and reinstall the drainage system. Mechanical devices installed are not covered under this guarantee as all mechanical devices used in drainage work will eventually fail, no exceptions. Suburban Landscapings' drainage guarantee does not cover damage to any structures, including but not limited to; buildings, residences, concrete, asphalt, out buildings, or other drainage systems. No monetary compensation will be paid by Suburban Landscaping for any damage suffered by drainage work.
Weed Control Guarantee:
Our weed control guarantee simply states that if we are treating your lawn for broadleaf weeds on an annual contract of (4) or more visits, and weeds re-appear, we will return free of charge to re-apply the application. Some weeds that are not covered under this warranty are; Henbit, Creeping Charlie, and any other weed that requires a non-selective herbicide to eradicate.
All of the above guarantees are only considered valid when all payments are received in full. Lack of payments or the return of a payment check or the stoppage of a payment check shall void this guarantee.